FAQ

QUESTIONS WE GET ASKED

Yes you do need an appointment to access our therapy sessions.

We offer flexible appointment times, and we always do our best to find a time that suits your shedule.

To book an appointment please go onto our therapists page and choose who you would like to work with. You are able to book your appointment on there. 

Or please contact us on:

Telephone 07907613600
Email info@greymatterscentre.co.uk

Each therapist at Grey Matters Centre works independently within their own private practice, so fees may vary. You can find the exact cost of sessions by visiting your chosen therapist’s individual page, where all pricing information is clearly listed. 

Many people look for affordable therapy in Scunthorpe or counselling fees near me – checking your therapist’s page will give you the most accurate and up-to-date information.

We are a confidential service but there are certain situations when we do have to break confidentiality. 
We must pass on any information to the relevant authorities in cases where human safety are concerned, including the following cases:

1) If there is a risk of harm to oneself or another person. This includes any indications of suicide or self harming behaviours.

2) When it is presented that there is a risk to a child, children or protected adult, which includes neglect, physical, sexual or psychological harm.

3) Where it is the judgement of the therapist an act of terrorism or treason may be likely to occur/has occurred.

4) Where there is a disclosure of a serious crime (clients or another party) that has not previously been disclosed.

It is completely normal to feel emotional in therapy. Talking about your experiences can bring feelings to the surface, and sometimes this can be overwhelming at first. You are in a safe, supportive space, and you will never be judged for showing emotion. Tears are always welcome at Grey Matters Centre, and we have tissues available if you need them. 

Many people looking for support search for a gentle therapy near me or a safe counselling space in Scunthorpe – and we aim to make sure you always feel comfortable expressing whatever comes up.

Each therapy session lasts 50 minutes. This gives you enough time to explore how you’re feeling while also keeping the structure and consistency needed for effective therapy. Sessions take place at the same time each week unless we agree otherwise, helping you build a steady routine. 

Many people looking for support search for counselling sessions near me or therapy appointments in Scunthorpe – our 50 minute sessions provide a focused and supportive space to work through what matters to you.

No-you do not need a referral to access our counselling services. If there is something you’d like support with, you are very welcome to contact us directly to discuss booking an appointment. You can reach out whenever you feel ready.

Tel 07907613600
Email info@greymatterscentre.co.uk

Many people find us by searching for self-referral counselling near me or therapy in Scunthorpe without a GP referral-getting in touch directly is simple and completely confidential.

The number of sessions varies from person to person and depends on your goals, the nature of the issue and the pace you feel comfortable with. Some people find short-term support helpful, while others choose longer-term therapy for deeper exploration. We will regularly review your progress together to ensure your sessions meet your needs.

Many peope looking for ongoing support search for therapy sessions near me or counselling in Scunthorpe – we tailor the number of appointments to what feels right for you.

Availability depends on each therapist’s schedule, but we always aim to offer appointments as soon as possible. If your preferred theapist is fully booked, you are welcome to check back for new openings or explore other therapists within our centre who may have earlier availability.

People often find us while searching for quick counselling appointments near me or therapy availability in Scunthorpe – we do our best to offer timely support.

Tel 07907613600
Email info@greymatterscentre.co.uk

You can contact us to share your concerns or ask questions, but counselling must be the individual’s own choice. Therapy works best when the person attending feels ready and willing to engage. If you’re worried about someone, we can guide you on how to support them in reaching out when they feel ready.

Many people search for counselling for a loved one near me or how to book therapy in Scunthorpe – we’re here to help you navigate this sensitively.

We are not a crisis service and cannot offer emergency or walk-in support. 

If you are in immediate danger or feel unable to keep yourself safe, please call 999 or go to your nearest A&E. For urgent but non-life-threatening situations, you can call NHS 111, or contact Samaritans on 116 123 for immediate emotional support.

People searching for urgent mental health help near me or crisis support in Scunthorpe often need immediate assistance – please reach out to emergency services if you are at risk. 

If you do need help please contact:

Your local A & E,
Your G.P.
The Crisis Team, Tel 01724 382015

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